Your safety is our top priority. Review important ride-day policies, course hours, road closures, rider support resources, and emergency information before event weekend.
Course Hours are from 6:00 AM to 5:00 PM. Riders outside these hours may not have access to rest stops, SAG vehicles, or event support.
Bike Mechanics will be available at the start, finish, and all rest stops except the ½ Spooner water stop. We recommend carrying a spare tube and inflation device. Ride Command information will be printed on your ride wristband for on-course support needs.
Emergency and medical services will be available throughout the event. For life-threatening emergencies, call 911 first, then contact Ride Command using the phone number on your wristband.
Support & Gear (SAG) vehicles are available throughout the course to assist riders and transport bikes when needed. Riders are typically taken to the next rest stop, where bike mechanics may be available. Please note that SAG drivers cannot perform bike repairs and do not return to the Start/Finish area until the course closes.
For the safety of all participants, personal SAG vehicles and family or friends following riders on the course are not permitted. Spectators are encouraged to cheer riders on at designated start and finish locations. Please be mindful of rider safety when arriving at event venues and avoiding parking or driving in areas where riders are entering, exiting, or gathering. For rider safety, no cars are allowed to drive to the finish line; shuttles are provided for guests. Our event provides on-course SAG, mechanical, and medical support throughout the weekend.
Need help? Contact us by email, or call 888.557.7177
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